Collaboration

  • Summary
  • Features | Benefits

Imagine a future where collaboration, interaction and communication really do enhance the massive benefits of globalization to an organization. Where, technology plays an enablement role by creating opportunities for businesses to connect individuals and groups that have to function as a team.

Collaboration improves productivity, saves money and promotes innovation and agility:

      • Unified Communications puts intelligence into your infrastructure
      • Communications-Enabled Business Process integrates into your existing business processes and systems
      • Conferencing lets groups collaborate using voice, video and the web
      • Messaging lets your employees communicate in real-time and offline

 

Features

Presence

See in an instant if someone is available, in a meeting, or away for the day,  allowing you to communicate more effectively and avoiding unnecessary phone-tag.

Instant Messaging

Get answers to questions or clarify intentions expediently without tying people up in phone calls or waiting for them to respond to an email.

Adhoc Conferencing

Bring others into a phone call at the click of a button to quickly respond to an issue or reach a decision. Easily share content using web conferencing tools and desktop sharing.

Desktop Video

Hold face to face conversations with team mates, customers and suppliers using desktop video technologies that don’t cost the earth.  

Benefits

Customer Responsiveness

Answer customer queries more quickly and effectively by easily tapping into expertise across your business.

Business Agility

Allow geographically dispersed teams to form and work together more effectively as virtual teams. This also allows you to respond more quickly to changing business needs.

Reduced Cost

Collaboration tools minimise the costs associated with travel, temporary workspaces and unproductive time.

Faster Decisions

Reach consensus across business groups more quickly, speeding up processes and other business approvals.